REFUND POLICY

Last updated: July 2026

Thank you for choosing our digital products. We are committed to providing you with high-quality execution systems, resources, and self-development materials.

Because our products are digital goods delivered via instant internet download, they are legally deemed "opened" and "used" immediately upon purchase and delivery. Therefore, we maintain a strict refund policy.

1. No Refunds on Digital Products

All sales of digital products, including our 7-part book series, PDF guides, EPUB formats, and the 21-Day Progress/Execution Tracker, are final and non-refundable.

Unlike physical goods, digital assets cannot be returned, sent back, or deactivated. By completing your purchase on our website, you agree that you waive your right to a refund or a 14-day cooling-off period (as per EU consumer protection laws regarding instantly accessed digital content).

2. Exceptions & Technical Issues

We want to ensure you have a seamless experience. We will gladly assist you or offer alternative solutions under the following circumstances:

• Corrupted or Broken Files: If the files you downloaded are damaged, corrupted, or do not open on standard devices, please contact us immediately. If we cannot provide a working copy of the file within 48 hours, we will issue a full refund.

• Double Purchase: If you accidentally purchased the exact same digital item twice in a single transaction or within a short period, contact our support team with both order numbers, and we will refund the duplicate purchase.

3. How to Get Support

If you run into any issues downloading your files, opening the Google Sheets/Excel templates, or if you did not receive your delivery email (please make sure to check your spam/promotions folder first), reach out to us:

• Email Support: supportkratosacademy@gmail.com

Please include your Order Number and the email address used during checkout so we can resolve your issue as quickly as possible.